Melbourne, Australia
Senior Product Manager - Fintech, Payments & GenAI
11+ years driving high-impact digital products across fintech, payments, and SaaS, built on a full-stack engineering background and sharpened across crypto, FX trading, wealth management, and financial services. I move the metrics that matter: onboarding conversion, payment success, fraud reduction, time-to-value.
I operate at both the strategic and ground level: I define roadmaps and product vision, while staying close enough to the data and engineering to make informed trade-offs quickly. My background is .NET Core, Azure Integration Services, and cloud-native architecture, which means I can scope, sequence, and sanity-check delivery alongside the engineers building it, not just describe it in a PRD.
I've led GenAI initiatives end to end, including LLM-powered onboarding assistants, RAG-based transaction intelligence, and AI-driven anomaly detection, bringing a practitioner's view to evaluating and implementing AI tooling rather than theorising about it. I work daily with OpenAI, Claude, Azure OpenAI, and Google Gemini, alongside prompt engineering and AI agent design.
Across my career I've sat at the intersection of product, engineering, compliance, and commercial delivery, translating regulatory and business requirements into scalable, auditable, user-centred solutions. I lead with data, drive with experimentation, and deliver with a bias for measurable outcomes.
"Thesis: Analysing Wearable Device Metrics using Real-time Experiments and Machine Learning", my Master’s thesis, and, in hindsight, a fairly accurate preview of how I’d end up working.
Six roles, one throughline: turning ambiguous, regulated problems into shipped, measured product.
What I'm actually good at, evidenced rather than asserted.
Defined and owned product vision and multi-quarter roadmaps at Banxa, Eightcap, and Clear Dynamics, translating regulatory and business constraints into prioritised, measurable delivery.
Shipped LLM-powered onboarding assistants, RAG-based transaction intelligence, and AI anomaly detection across three companies, working hands-on with OpenAI, Claude, Azure OpenAI, and Gemini.
Led payments, wallets, and crypto integration, spanning PSP integration, reconciliation flow design, governed API contracts with Visa and Stripe, and KYC/AML decisioning across global markets.
Designed and ran A/B testing programmes delivering 5–12% feature performance uplifts, using Amplitude and Mixpanel to find drop-off causes and validate hypotheses at pace.
Led delivery across Product, Engineering, Compliance, Risk, Legal, Sales, and Marketing, covering stakeholder workshops, sprint ceremonies, UAT coordination, and production deployments.
Built scalable microservices and cloud-native applications with .NET Core and Azure Integration Services, including Logic Apps, Service Bus, APIM, and Functions, plus OAuth 2.0 and CI/CD pipelines.